Online Banking

***scroll down for scam alert 9/5/2012***

With Dublin National Banks Online Banking, you have the convenience of doing your banking right from home or anywhere you have Internet access 24 hours a day, 7 days a week. Take advantage of these services:

  • View latest account activity
  • Transfer funds between accounts
  • Pay recurring, occasional and one-time bills
  • Send and receive secure electronic messages concerning your accounts
  • Download account information directly into Quicken and Microsoft Money
  • Access convenient user services
  • E-Statements

If you have not enrolled with our Dublin National Bank Online Banking, please return to the home page and enroll TODAY! It is quick and easy. If you have any questions, please contact us at 254-445-2213.

 

Easy, Convenient Access to your Money!
Anytime! Anywhere!

 

Scam Alert 

You’ve heard of the traditional email phishing and computer malware scams that attempt to steal customer bank information, but now there is a new player in town and this one is convincing. Scammers are now using what is called the chat box scam to steal information from online banking customers. Here is how it works.

The victim unknowingly downloads a piece of malware onto the computer by downloading an infected attachment or clicking a bogus web link. The malware then waits for the victim to visit his or her online banking website. (This scam is so convincing because it happens while you are visiting your actual bank’s website not a fake website created to look like the bank’s site.) Once the victim is on the site, a message flashes saying it is running a security check. Then, the customer receives this or a similar bogus pop-up message.

“The system couldn't identify your PC You will be contacted by a representative of bank to confirm your personality. Please pass the process of additional verification otherwise your account will be locked. Sorry for any inconvenience, we are carrying about security of our clients.”

The poor grammar in this message should be a red flag to customers, but most people won’t notice it. Instead, they will worry about being locked out of their account and proceed to follow the instructions. This is when a chat box appears stating that someone will be with you shortly , just like the ones customers are accustomed to seeing on retail websites. During the live chat, the victim will be asked to provide personal banking information  to verify his or her identity, but really the victim is providing the sensitive information to a scammer who will use the information to illegally access the victim’s account. It is also possible for the malware to simultaneously complete a purchase or an unauthorized transfer to another account  as the victim is keying in account information.  Also of notable concern is that this type of attack could conceivably be used against businesses and their employees, with the attacker posing as an IT help desk technician.

It is essential that we inform our customers of this scam. Our bank does not have a live chat option on the website and a customer service person will never ask for your passwords or account numbers.  Also, we want to encourage our customers to keep their internet security software up-to-date. This will help protect them from such malware.